The price of postage is in relation to order value.

**Order value - Postage cost**

UK Postage

£0.00 - £9.99  - £1.50 postage

£10.00 - £19.99 - £3.00 postage

£20.00 - £74.99 - £4.50 postage

£75+ - Free postage

Ireland 

£0.00 - £19.99 - £7.00 postage

£150 -£20.00 - £49.99 - £8.50 postage

£50 - £149.99 - £10.00 postage

£150 - Free postage

Europe (CUSTOMS NOW APPLY CHECK YOUR COUNTRY)

£0.00 - £19.99 - £7.00 postage

£20.00 - £149.99 - £10.00 postage

£150 - Free postage

Canada, Australia and Asia (CUSTOMS APPLY)

£0.00 - £149.99 - £10.00 postage

£150 - Free postage

America *NEW* (CUSTOMS APPLY)

£0.00 - £149.99 - £10.00 postage

£150 - Free postage

CUSTOMS ARE TO BE PAID BY THE CUSTOMER

Please note postage time is not included in the turnaround. Any customs fees, strike delays, taxes and customs delays are not the responsibility of LoveBeeBabyltd. Please check turnaround before ordering as postage times are seperate.

Please message me with anymore quotes or questions regarding postage or parcel tracking to hello@lovebeebaby.com

**Important**

Parcels are sent Tracked 48hr or guaranteed next day depending on value. If you have not received within 7 working days please email and we can track for you and provide proof of delivery or update.

An ongoing issue is Royal Mail not leaving attempted delivery notes we I will always ask if you can contact your local depo. If a parcel is sent back to the LoveBee PO Box because it’s not been collected then we will need another amount of postage (postage not packaging) before we can return, no refund will be issued.

We are sorry we cannot hold any responsibility for parcels not collected. A refund or a new item will of course be sent if the parcel is lost and adequate time has been given for delivery.

We are very Human at LoveBee and although we make all the steps to make no mistakes they can happen. If we did send a wrong item we will cover postage tor item to be returned to us before correct one is sent.

Your order number will be needed to refund the cost of postage. When we receive the incorrect item the box must be clearly labelled with order number and name. If you cannot provide proof of postage and parcel is lost we will be unable to send correct order and you will only be refunded the price difference if any. As a small business we don’t have the ability like big brands to cover such loses over mistakes a proof of postage is needed and we will resolve it swiftly. 

We have had an increase in incorrect addresses entered on orders either a digit or postcode. Unfortunately we can no longer cover the cost of these an incorrect address cannot be claimed as a loss by Royal Mail and we have been covering these financially. You can change and correct your address up to the day we send.

Any remakes will be sent to the original address.