Lovebee is proud to stock british brand Baa Baby the experts in luxury baby sheepskin and winners of 13 industry standard awards. OEKO-TEX certified for the ultimate in safety and has all the same eco standards we have at Lovebee.
Responsibly made
THEY PRODUCE WITH THE UTMOST CARE FOR BABY AND PLANET
Baa Baby take extra care to make our products safe for young skin and kind to the planet. The sheepskin is eco-tanned and chrome free, with any dye used being produced from vegetables to keep it naturally biodegradable. Baa Baby products are only ever cut from one single fleece so you’ll find no seams – they really are a cut above the rest, not fast fashion, just timeless nature
Baa Baby pieces are made for the practical minimalist.
FLATOUT bear wash and care
Sheepskin is an amazing material & has self-cleaning properties, is naturally anti-bacterial & repels water, therefore to keep your FLATOUT bear in great condition, it does not need to be washed frequently.
Your FLATOUT bear does NOT need to be washed before use.
If your FLATOUT bear is loved & cherished every day, its lifespan can be limited. In order to prolong the life of your FLATOUT bear, spot clean any significant marks & only wash your FLATOUT bear if it is really dirty, following the detailed washing instructions below.
The sheepskin of the FLATOUT bear can be affected by washing & the texture of the wool can change. please take this into consideration before washing.
spot cleaning or washing your bear
step 1: wait for a nice, dry & sunny day
step 2: dissolve a small amount of sheepskin detergent* or woolwash (i.e. non-alkaline mild liquid detergent wool wash) in a bucket of cool water (never use hot water)
to spot clean your FLATOUT bear
step 3: dip a soft cloth into the water
step 4: spot clean the dirty mark (don’t saturate the FLATOUTbear)
step 5: gently rub dry with a clean dry cloth
step 6: dry flat in shade (see detailed in step 7 below)
or
to wash your FLATOUTbear
step 3: slosh your FLATOUTbear up & down a few times in the solution; you want a gentle action of water moving through the wool to dislodge dirt particles
step 4: rub gently by hand until clean
step 5: rinse with cold running water
step 6: gently squeeze excess water from your FLATOUTbear – DO NOT WRING DRY. roll the FLATOUTbear in a dry towel to squeeze out any moisture
step 7: lay your FLATOUTbear on a clean, dry towel, pulling it into shape, making sure it is flat. allow to dry in the shade. please be patient as this can take a day or two depending on the weather. it is important that it dries slowly away from direct heat i.e. direct sunlight & artificial heat as the hide can shrink &/or harden. don’t be tempted to speed up the drying process. natural air flow helps the drying process. fast drying shrinks & hardens the hide
Please DO NOT put your FLATOUT bear in the washing machine (even on a hand wash cycle) nor in the dryer.
Current update from Friday 15th November
Update on Christmas orders we are in a very good position with turnaround and have room for more orders, but as we are getting so close we are not putting weeks on turnaround orders now we are just guaranteeing UK orders will be sent on or before Friday 20th December this is our very last postage date in the studio.
Previous update
Turnaround on handmade items is 4-6 Weeks, excluding postage times.
CHRISTMAS CUT OFF DATES
Sunday October 27th for international orders.
Sunday 10th November for UK - We have updated this *
Any orders made after this date we will always try to get out before Christmas but no guarantee with postage delays at Christmas.
In stock is all next working day throughout November and December.
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Lovebee is a handmade brand 80% of the website will be handmade items exceptions are brands and in stock range.
Please always look at our processing time before ordering and by ticking the box you are confirming you accept turnaround.
Once order is made we cannot add any other items to it in order to ensure we promise our turnaround. We have to process orders in a set way and adding/changing is creating an issue. Any changes to address must be done via email and not social media.
Due to the nature of printing on demand the ink colours can vary from roll to roll. If you order them within the same order we will ensure they match but if you order in stock mixed with made to order they will be different rolls and the same if you order two seperate orders we cannot guarantee ink will be exact match.
Don't know what's in stock or Handmade let us explain...
Handmade for you
This is what we do it's the beauty of a handmade brand we are making this item just for you, fully customisable and we won't be out of stock of sizes as it's made from our rolls. This is our handmade turnaround time any order with a handmade for you item will be time advised above.
This is labelled with a handmade for you banner.
Ready To Post
Ready to post is items we have made ahead of time for you this could be our sample sizes, a customers change of size order or end of rolls we have made into stock. These can be limited and end of roll prints.
Ready to post is clearly labelled READY TO POST please see example below. We are a handmade brand so 90% of our website is made to order.
If you order a Handmade to order and a ready to post item the order will be sent when the final item is ready which will be the made to order turnaround time.
Ordering prints from the made to order and in stock in one order won't guarentee the prints will match 100% as it's two seperate rolls of fabric and can differ. Only orders with matching made to order will be guarenteed to match.
Ready To Post Brand
We proudly stock some amazing brands we call Lovebeeloves brands like Còndor, Slipfree, Liewood. We have these all in stock if they are ordered with ready to post brands or ready to post Lovebee they will be sent in 1-2 working days.
If you order a Handmade to order and a ready to post item the order will be sent when the final item is ready which will be the made to order turnaround time.
Stocked Handmade Item
I have added this new for 2024 and these are items we stock like swaddles, Lovie and breast pads these are made and in stock to be posted in 3-5 working days instead of the longer turnaround. labelled stocked handmade item.
If you order a Handmade to order and a stocked handmade item the order will be sent when the final item is ready which will be the made to order turnaround time.
Halloween cut off dates for guaranteed 31st October.
International - September 1st - Any order after this date is not guaranteed for Halloween and cannot be returned for this reason
UK - September 14th - any order after this date is not guaranteed.
The price of postage is in relation to order value.
**Order value - Postage cost**
UK Postage
£0.00 - £9.99 - £1.50 postage
£10.00 - £19.99 - £3.00 postage
£20.00 - £74.99 - £4.50 postage
£75+ - Free postage
Ireland
£0.00 - £19.99 - £7.00 postage
£150 -£20.00 - £49.99 - £8.50 postage
£50 - £149.99 - £10.00 postage
£150 - Free postage
Europe (CUSTOMS NOW APPLY CHECK YOUR COUNTRY)
£0.00 - £19.99 - £7.00 postage
£20.00 - £149.99 - £10.00 postage
£150 - Free postage
Canada, Australia and Asia (CUSTOMS APPLY)
£0.00 - £149.99 - £10.00 postage
£150 - Free postage
America (CUSTOMS APPLY)
£0.00 - £149.99 - £10.00 postage
£150 - Free postage
CUSTOMS ARE TO BE PAID BY THE CUSTOMER
Please note postage time is not included in the turnaround. Any customs fees, strike delays, taxes and customs delays are not the responsibility of LoveBeeBabyltd. Please check turnaround before ordering as postage times are seperate.
Please message me with anymore quotes or questions regarding postage or parcel tracking to hello@lovebeebaby.com
**Important**
Once order is made we cannot add any other items to it in order to ensure we promise our turnaround. We have to process orders in a set way and adding/changing is creating an issue. Any changes to address must be done via email and not social media.
Parcels are sent Tracked 48hr or guaranteed next day depending on value. If you have not received within 7 working days please email and we can track for you and provide proof of delivery or update.
An ongoing issue is Royal Mail not leaving attempted delivery notes we I will always ask if you can contact your local depo. If a parcel is sent back to the LoveBee PO Box because it’s not been collected then we will need another amount of postage (postage not packaging) before we can return, no refund will be issued. If you are not happy for item to be sent again we will refund order minus cost of postage.
We are sorry we cannot hold any responsibility for parcels not collected. A refund or a new item will of course be sent if the parcel is lost and adequate time has been given for delivery.
We are very Human at LoveBee and although we make all the steps to make no mistakes they can happen. If we did send a wrong item we will cover postage tor item to be returned to us before correct one is sent.
Your order number will be needed to refund the cost of postage. When we receive the incorrect item the box must be clearly labelled with order number and name. If you cannot provide proof of postage and parcel is lost we will be unable to send correct order and you will only be refunded the price difference if any. As a small business we don’t have the ability like big brands to cover such loses over mistakes a proof of postage is needed and we will resolve it swiftly.
We have had an increase in incorrect addresses entered on orders either a digit or postcode. Unfortunately we can no longer cover the cost of these an incorrect address cannot be claimed as a loss by Royal Mail and we have been covering these financially. You can change and correct your address up to the day we send.
Any remakes will be sent to the original address.
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